1. Introduction
Myagkaya-Kilika ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request a quote
- Subscribe to our newsletter
- Contact us via email, phone, or other means
- Participate in surveys or promotions
This information may include:
- Name
- Contact information (email address, phone number, mailing address)
- Property information related to roofing services
- Payment information (when applicable)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Time and date of your visit
- Pages you visit
- Time spent on those pages
- Referring website addresses
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more information about the cookies we use, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete transactions with you
- Send you administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our website
4. Disclosure of Your Information
We may share your personal information in the following situations:
4.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
4.4 Protection of Rights
We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person or the rights of any party.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be guaranteed to be 100% secure.
6. Your Privacy Rights
6.1 Access and Update
You have the right to access and update the personal information we hold about you. You can review and change your personal information by contacting us at [email protected].
6.2 Email Communications
You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
6.3 Cookies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please see our Cookie Policy for more information.
7. Children's Privacy
Our services are not directed to persons under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +1 604-709-2337
- Mail: 123 Roofing Avenue, Vancouver, BC V6B 2K9, Canada